Support & contact
One address for everything. Replies come from a person, not an autoresponder.
Email
shiroipapaapps@gmail.com
Questions about a product, bug reports, licence problems.
What to include in a bug report
- The product and its version.
- For Unity products: your Unity version and the version of the packages involved
(for LocaleProof,
com.unity.localization).
- What you did, what you expected, and what happened instead.
- If the tool produced a report or a result screen, the numbers from it.
- A small file that reproduces the problem, if you can share one. Please remove anything
confidential first — a small test file is often more useful than a real one with parts removed
in a hurry.
Product-specific help
- LocaleProof — the documentation included in the
package (English and Japanese) covers the four steps, the compatibility table and the
known limits.
Purchases made through a store are subject to that
store's terms. Refunds for products sold on the Unity Asset Store, such as LocaleProof, follow
Unity's policy; write to the address above and we will help.
日本語でのお問い合わせも歓迎します。不具合のご報告は、上のアドレス宛に
製品名、Unity とパッケージのバージョン、再現手順を添えてお送りください。